Jaatara – Terms of Use (India Only)

Last updated: December 14, 2025

These Terms of Use ("Terms") govern your access and use of the Jaatara website/mobile application ("Platform"). By using the Platform, you agree to be bound by these Terms.

1. Eligibility

  • You must be 18 years or older to use or transact on Jaatara.
  • If you are under 18, you may use the Platform only under the supervision of a parent/guardian.

2. Account Responsibilities

  • You must provide accurate information during registration.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • Any activity under your account is deemed to be done by you.

3. India-Only Scope

  • All services, deliveries, payments and operations of Jaatara apply only within India.
  • Jaatara does not operate internationally and does not comply with or follow any international commerce regulations.
  • Orders placed outside India or requesting international delivery will be automatically cancelled.

4. Platform Role (Marketplace Model)

Jaatara is an online platform that enables buyers and sellers to interact.
  • All product listings, prices, warranties, and delivery promises are the responsibility of the respective sellers.
  • Jaatara does not own, control, or guarantee the products listed by sellers.
  • Any disputes between buyer and seller must be resolved between them, though the Platform may assist.

5. Orders & Payments

  • An order placed by a user is an offer; the seller may accept or cancel it.
  • Prices may change due to errors or updates; cancelled orders will be refunded.
  • All payments must be made in Indian Rupees (INR) using available payment methods.
  • Jaatara is not liable for payment failures caused by banks, payment gateways, or network issues.

6. Delivery

  • Deliveries are available only to serviceable pin codes within India.
  • Estimated delivery times are approximations and may vary based on logistics, weather, or unforeseen delays.
  • Risk and ownership of the product pass to the buyer at the time the seller hands the product to the delivery partner.

7. User Conduct

You agree not to:
  • Upload illegal, harmful, offensive, misleading, or copyrighted content.
  • Interfere with the Platform's operations (e.g., hacking, scraping, spamming).
  • Impersonate others or create fake accounts.
  • Engage in any activity prohibited under Indian law.
Note: Jaatara may suspend or terminate accounts violating these Terms.

8. Content & Intellectual Property

  • All content on the Platform (images, text, graphics, etc.) is protected by applicable laws.
  • You may not copy, modify, distribute, or commercially use Platform content without written permission.
  • Content uploaded by users may be used by Jaatara for promotional or operational purposes.

9. Privacy

  • Jaatara respects your privacy and handles personal data per Indian data-protection laws.
  • Your information may be shared with partners only for order processing, fraud prevention, or compliance with legal requirements.

10. Limitation of Liability

Jaatara is not liable for:
  • Product quality, warranty, or performance issues (responsibility of the seller).
  • Delays in delivery due to external factors.
  • Losses arising from incorrect product information provided by sellers.
  • Any damages arising from your use of the Platform.
Note: The Platform is offered on an "as-is" basis.

11. Cancellations, Returns & Refunds

  • Policies for cancellation, returns and refunds are specified for each product category.
  • Refunds will be processed in INR within the time indicated in Platform policies.
  • Refund mode will depend on the payment method used.

12. Compliance With Indian Law

All users must comply with applicable Indian laws including:
  • Indian Contract Act, 1872
  • Information Technology Act, 2000
  • Consumer Protection Act, 2019
  • Goods and Services Tax (GST) provisions
Note: Jaatara does not support transactions that violate Indian law.

13. Suspension or Termination

Jaatara may suspend or terminate your access if:
  • You violate any Terms
  • You engage in fraud or suspicious activity
  • You provide false information
  • Required by Indian authorities

14. Updates to Terms

Jaatara may modify these Terms from time to time. Updated Terms will be posted on the Platform, and continued use constitutes acceptance.

15. Contact Information

For support, queries or complaints:
Address: AVK Marketing 8-4-376/22, New Shastry Nagar, Sultan Bagh, Erragadda, Hyderabad, Telangana 500018, 500045, India